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Support

Please fill the form below or click on the social media messengers in case of questions. We will get back to you within 24 hours on business days or within 48 hours on weekends.

Frequently Asked Questions

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How do I save my logo?
You can save the logo you like in two different ways. The first option is to add the logo to Favorites by clicking the Heart icon. The other option is to save the logo in your account. To do that, click the "View and Save" button. In a new window, click the "Save" button. A new page will open. Enter your email address and create an account.
I want to print my logo. Which package do I need?
You need to buy Package S or M and download vector files in SVG / PDF.
I PURCHASED PACKAGE S/PACKAGE XS, BUT I NEED A BUSINESS CARD. HOW DO I GET IT?
To get a business card, you need to upgrade your current plan to Package M. To do that, click "Upgrade" on the logo page. Learn more here.
On what social media can I use my logo?
You can use your logo in Facebook, YouTube, Instagram, Twitter, VK, and LinkedIn.
I’ve created a logo but haven’t saved it. What should i do?
Try to remember what was depicted on the logo and create a new logo using icon search. More details here.
How do I pay for my logo?
You can chose the payment option on the brands page or logo page. On the brands page, click the shopping cart icon in the lower right corner. On the logo page, click «Download Logos.» You’ll be redirected to the pricing page. Select the right plan, click the «Buy now» button, enter your billing information, and pay for your logo. Learn more here.
I NEED A BUSINESS CARD WITH MY LOGO. WHICH PACKAGE IS RIGHT FOR ME?
A branded business card is available in Package M. To get a business card, go to the pricing page and purchase Package M.
I NEED LOGOS FOR SOCIAL MEDIA. WHICH PACKAGE IS RIGHT FOR ME?
To get logos optimized for social media, you need to purchase Package M.
What is the minimum cost of the logo?
Small logo for a site is free. Bigger logos without watermarks cost $9.99 and more.
What kind of payment can i use?
You can pay with credit card (Visa, MasterCard, American Express) and PayPal.
What currency is your price quoted in?
You can choose any currency on our payment page. It will be automatically converted into US dollars. See par. 5 in the article.
Do I get my logos without watermarks after payment?
Yes. Purchase one of the available plans and you’ll get access to high-resolution logo files without watermarks. To see what you’ll get, you can download your logo sample on the pricing page.
Can I edit my logo after payment?
Yes. You can edit the icon, text, or font at any time and at no extra cost.
HOW DO I GET A LOGO ON A TRANSPARENT BACKGROUND?
A logo on a transparent background is available with Package S and M. Purchase Package S or M. Go to the logo page and scroll down. At the bottom of the page, you’ll see the “Logo on transparent background” section.
What format of files will I receive after payment?
If you purchased Plan XS, you’ll get your logo in PNG format. The S plan gives you access to download the logo in PNG, JPEG, SVG, and PDF. If you purchased Plan M, you’ll get logo in PNG, JPEG, SVG, and PDF; business card files in PNG, SVG, and PDF; and branding kit for social media in PNG and JPEG.
I’VE PURCHASED PACKAGE XS. HOW DO I DOWNLOAD MY LOGO PRODUCTS?
To download a logo from Package XS, go to the logo page and click on the first logo on white background without watermarks. Choose PNG format and download the file. Learn more here.
I’VE PURCHASED PACKAGE S. HOW DO I DOWNLOAD MY LOGO PRODUCTS?
Package S includes both raster and vector logos with different layouts and backgrounds. To download a logo from Package S, go to the logo page and click the right logo version. Choose the necessary format. The logo will download automatically. Learn more here.
I’VE PURCHASED PACKAGE M. HOW DO I DOWNLOAD MY PRODUCTS?
Package M includes both raster and vector logos with different layouts and backgrounds. To download a logo from Package M, go to the logo page and click the right logo version. Choose the necessary format. The logo will download automatically. Using the same method, you can download the logo for social networks and business card. Learn more here.
HOW DO I CHANGE THE BACKGROUND ON MY LOGO?
If you purchased Package XS, you’ll get only a logo on a white background. Package S and M give you access to a logo on white, dark (inverted logo), transparent, and corporate backgrounds. To change the colors of your logo, use the editing feature. On the logo page, click the pencil icon and choose the right colors. Learn more here.
Can I download all my files in one archive?
Unfortunately, you can’t download all your logo files in one archive. You can download each file separately. Go to the logo page, click on the logo version you need, and choose the necessary format.
WHICH SIZE OF LOGO WILL I GET?
Package XS includes a 2000 х 2000 px logo. In Package S and M you can set the desired size of your logo (up to 3000 х 3000px). Furthermore, Package S and M include logos in vector (PDF, SVG) which can be scaled up without loss of quality.
HOW CAN I CHANGE MY CURRENT PACKAGE?
To upgrade from XS to S, or if you need to upgrade from S to M, go to the logo page and click "Upgrade." Learn more here.
I WANT TO UPGRADE MY PACKAGE. DO I HAVE TO PAY THE FULL PRICE OR ONLY THE DIFFERENCE BETWEEN THE PACKAGE PRICES?
When upgrading your package, you only have to pay the difference between the Package prices.
I PURCHASED PACKAGE S/ PACKAGE XS, BUT I NEED LOGOS FOR SOCIAL MEDIA. HOW DO I GET THEM?
To get logos optimized for social media, you need to upgrade your current plan to Package M. To do that, click "Upgrade" on the logo page. Learn more here.
How to get your invoice after payment?
In Billing history of your account you should find the transaction ID of your order and click on it. Then you will be able to download the invoice. Read more information here.
How do I edit my logo?
To edit your logo, click the "View and Save" button and then the editing icon (Pencil). On the editing page, you can change the icon, font, color, and size of your design. Also, you can re-arrange your logo elements as you like. Learn more here.
How do I edit my business card?
To edit your business card, click the editing icon (Pencil). On the editing page, you can change the layout of your business card and logo layout option you like best on it. Also, you can add your personal data. Learn more here.
How do I create business cards for several employees?
To create business cards for several employees, use the editing feature. Add information about an employee to a business card template. Save and download the file. Do the same for each employee. You can edit your business card multiple times. Learn more here.
How do I change the background of my business card?
Changing the background of your business card requires changing your corporate color. To change your corporate color, you need to edit the color of your logo. Learn here how to do that.
How do I edit my logos for social media?
The changes you make to your original logo will be instantly seen on your logos for social media. With that said, to edit your social media logos, you first need to edit your original design. The second option is to edit each social media logo individually. To do that, you need to go to the "Socia Media" page and click the logo you need to edit. If you want to change the background color, you can choose from three corporate palettes. Learn more here.
How to change logo’s background?
Unfortunately, it’s not possible for now. However, you can do it yourself after you download the logo. Read more here.
Can i upload my own logo, icon or font?
Currently there is no such option.
Can i add two or more icons to the logo?
No, but you can do it yourself after you download the logo.
How to get white logo on a transparent background?
You should duplicate the logo and make all its elements white. Then download the logo in PNG format. Read more information here.
How do I share my logo with my colleagues and friends?
Go to the logo page and click the “Preview” button. Then click the “Share your brand” button. Copy the link to your logo and send it to a colleague or friend. Learn more here.
How do I delete my logo?
To delete a logo, hover a mouse cursor over it and click the Recycle Bin icon in the right bottom corner. Your logo will be deleted. Don’t delete a logo unless you’re 100% sure you don’t need it. Once deleted, an unpaid logo cannot be restored.
How do I duplicate my logo?
To duplicate a logo, hover a mouse cursor over it. In the right bottom corner, click the Duplication icon (to the right of the Recycle Bin button).
Why should I sign up for an account?
All logos and products you create will be saved in your account and will be available at any time. In your account, you will be able to edit and easily save the changed brands.
How many stages does the registration have?
Registration has only one stage. To register an account on Logaster, you only need to enter your email and password.
How will you use my personal information?
The process of creating an account is very simple. Please read our privacy policy and terms of use in details here.
How to find your address or phone number?
Unfortunately, we can’t provide phone support. Write us and we’ll try to respond in detail as soon as possible.
Can i register a trademark?
Yes, you can. You will get the derivative copyright on the created logo. However, we cannot guarantee that others won’t have a similar icon. Read more here.
Do you offer custom logo design?
We don’t design or finalize the logos. You can use our logo creating service – just choose a category and search for icons by applying tags to them.

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